Autumn respiratory clinics run Tuesday and Thursday afternoons through November. Request a session
A quiet, softly lit consulting room with an examination couch and a window

Multidisciplinary day clinic

Unhurried appointments, in one building

General practice, physiotherapy, skin health and in-house diagnostics share the same notes and the same corridor — so a referral across the hall takes days, not months.

Open access
Weekday mornings, 8 am to 11 am, no booking
Requests answered
Within one working day
Clinical team
Registered GPs, physiotherapists and nurses
Access
Step-free consulting and treatment rooms

Care lanes

Six ways to be seen

Each lane has its own appointment length and its own clinician. If you pick the wrong one, reception moves you — you will not be asked to book again.

01

General practice

New symptoms, ongoing conditions, medication reviews.

A full history, examination and a written plan you take home.

  • Blood pressure, pulse and weight recorded at the start
  • Same-visit bloods where the test is available in house
  • Repeat prescriptions reviewed against your current notes
20 minutesWeekdays
02

Physiotherapy & rehab

Back, neck, shoulder, knee and post-operative recovery.

Movement assessment first, hands-on treatment second, a home programme third.

  • Bring shorts or loose clothing you can move in
  • Exercise plan written out with sets, reps and review dates
  • Direct referral to imaging if the assessment calls for it
45 minutesMon, Wed, Fri
03

Skin health

Mole checks, rashes, acne, eczema and wound review.

Dermatoscopic examination with photographs kept on file for comparison.

  • Full-body check needs a 30 minute slot, not a standard one
  • Please arrive without make-up on areas to be examined
  • Minor lesion removal booked as a separate treatment visit
20–30 minutesTue, Thu
04

Women's health

Contraception, cervical screening, menopause and pelvic health.

Longer appointments with a clinician who holds the relevant certification.

  • Coil and implant fitting booked as a dedicated procedure slot
  • Chaperone available on request, always offered for examinations
  • Menopause reviews include a follow-up at three months
30 minutesMon, Thu
05

Travel & vaccination

Pre-travel planning, routine boosters, seasonal clinics.

Tell us your destinations and dates when you request, so the right stock is ordered.

  • Request at least six weeks before departure for course vaccines
  • Bring any record card you already hold
  • Seasonal clinics run as walk-in sessions, listed in the notice above
15–30 minutesTue, Fri
06

In-house diagnostics

Bloods, ECG, spirometry and 24-hour monitoring.

Run in our own treatment room, reported by the clinician who ordered them.

  • Fasting bloods are booked into the first slots of the day
  • Results discussed at a follow-up, never left as a number alone
  • Monitors fitted and removed on consecutive days
15–40 minutesWeekday mornings

Your visit

What actually happens

Four stages, the same every time, whichever lane you are booked into.

Step 1

Arrive and check in

Reception confirms your details at the desk. Come ten minutes early for a first visit so the registration form is done before your slot begins.

Step 2

Baseline measurements

A nurse records blood pressure, pulse and anything relevant to your reason for coming. This happens in the treatment room, not the waiting area.

Step 3

Consultation

Your clinician has read the notes before you sit down. You will be asked what you hope to leave with — bring the question that matters most first.

Step 4

Written plan and next date

You leave with the plan on paper: what was found, what changes, what to watch for, and when to come back. Follow-ups are booked before you go.

A clinician in a white coat listening to a seated patient during a consultation

What we treat

An honest index

Rather than a list of promises, here is what we handle routinely, what we handle with a referral, and what belongs somewhere else.

Handled here, routinely

  • Coughs, chest infections, asthma reviews
  • Back, neck and joint pain
  • Sprains, strains and soft tissue injury
  • Moles, rashes, acne and eczema
  • Blood pressure and cholesterol reviews
  • Contraception and cervical screening
  • Menopause symptoms
  • Travel vaccination and boosters
  • Fatigue, sleep and low mood reviews

Handled with onward referral

  • Imaging beyond plain X-ray
  • Lesions needing specialist excision
  • Fertility investigation
  • Paediatric developmental assessment
  • Cardiology and respiratory specialist opinion
  • Surgical procedures of any kind
  • Ongoing psychological therapy

Not seen here

  • Chest pain or breathlessness that is new
  • Suspected stroke or loss of consciousness
  • Severe bleeding or major injury
  • Suspected fracture
  • Mental health crisis needing same-hour support
  • Anything in labour or late pregnancy

If it is urgent, do not wait for us

Hazel Verge is a booked day clinic and we are not an emergency service. For anything in the third column, or for symptoms that are getting worse by the hour, contact your local emergency service straight away. We would far rather read about it afterwards than be the reason you waited.

Clinicians

Who you will sit with

You may request a named clinician on the form. If they are fully booked we will tell you their next free date rather than quietly moving you.

Portrait of a clinician in a white coat with a stethoscope, standing in a clinic corridor

General practice

Dr Iva Renwick

Long-term conditions and medication reviews. Runs the diagnostics list and reports the in-house bloods.

Clinic days — Mon, Tue, Thu

Portrait of a smiling clinician wearing a white coat and holding a folder

Skin & women's health

Dr Mallory Fen

Dermatoscopy, lesion review and contraception fitting. Holds the menopause clinic on Thursdays.

Clinic days — Tue, Wed, Thu

Portrait of a healthcare professional in scrubs standing in a bright treatment room

Physiotherapy

Priya Oakhall

Musculoskeletal assessment and post-operative rehabilitation. Writes every plan out before you leave the room.

Clinic days — Mon, Wed, Fri

Before you come

Practical questions

The six things people most often ask reception in the first minute of a call.

What should I bring to a first appointment?
Photo identification, a list of every medicine and supplement you take with its dose, and any hospital letters from the last two years. If you monitor anything at home — blood pressure, blood sugar, peak flow — bring the readings rather than a summary of them.
Do I need a referral to book?
No. Every lane on this page can be requested directly, including physiotherapy. A referral letter is useful if you have one, because it saves repeating a history, but nothing here is gated behind it.
How do you handle my records?
Notes are held on one shared clinical system, so a physiotherapist and a GP seeing you in the same week both work from the same history. Nothing is shared outside the clinic without your written consent, other than where a clinician has a legal duty to do so.
Can I bring a child, or be seen with someone?
Yes to both. Children are welcome in the waiting area and we see patients from age two upwards in general practice. You may bring a relative, friend or interpreter into the room, and a chaperone is offered as standard for any examination.
What if I need to cancel or I am running late?
Tell us as early as you can and the slot goes to someone on the short-notice list. If you arrive more than ten minutes into a twenty minute appointment we will usually need to rebook you, because running over pushes every patient after you into a longer wait.
Is language support available?
Yes. Note the language you would prefer in the message box on the request form and we will arrange an interpreter for the appointment. Please allow a few extra days when booking, and expect the consultation to be scheduled at double the usual length.

Request an appointment

Tell us what you need and when

This is a request, not a confirmed booking. A member of the clinical team reads every one and replies with a time, or with a question if we need more detail first.

Reply time
Within one working day. Requests sent over the weekend are answered on Monday morning.
Urgent symptoms
Do not use this form. Contact your local emergency service, or come to open access between 8 am and 11 am on a weekday.
Detail helps
Naming the symptom, how long it has been going on, and any date you cannot attend lets us book the right length of slot first time.

Appointment request

All fields marked with an asterisk are needed before we can reply.

Please do not include urgent symptoms in this form.